Financial Services
Blackhawk Network
Discover how Blackhawk Network used Ada to build a mature, generative AI customer experience, transforming scale, quality, and ROI.
Learn morecustomer case studies
We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.
Filter by industry: All EcommerceFinancial ServicesGamingProperty & Casualty InsuranceSaaSTelecomTravel
Financial Services
Tilt
Tilt transformed CX with Ada, reaching 84% automated resolutions, faster replies, and smarter AI support across channels.
Learn moreFinancial Services
Epos Now
Epos Now faced complex support challenges as they scaled, so they leveraged ada’s AI customer service platform to launch their AI agent.
Learn moreFinancial Services
Brigit
The AI agent exceeded Brigit's expectations, outperforming their scripted chatbot, and allowing them to grow and scale in a sustainable way that keeps customers at the top of everything they do.
Learn moreFinancial Services
Rogers Bank
ada makes it easy for Rogers Bank to manage their automated customer experience
Learn moreFinancial Services
Tango
Tango Card was able to maintain 100% SLA adherence and see a 6.7x ROI in the first year after deploying ada.
Learn moreFinancial Services
Wave
Wave and ada launched Mave during the busiest quarter of the year, and immediately saw reduced year-over-year support ticket creation—65% within the first month.
Learn more