Product Update

Introducing Ada Computer

Your AI agent can now use your business systems to complete the customer's task, not just answer the question. Ada Computer gives your AI agent API, Code and MCP tools to act under your controls.

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customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

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Ecommerce
Endy

Endy

Endy built an AI operating model that scaled to three brands, multiple channels, and a new market, demonstrating best-in-class ecommerce CX.

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Ecommerce
IPSY

IPSY

Combining visionary leadership with Ada’s ACX platform, IPSY increased both CSAT and Automated Resolution rate, driving a 943% ROI on their generative AI investment and leading the company’s first successful AI implementation.

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Ecommerce
Loop Earplugs

Loop Earplugs

Loop cut ticket backlogs and boosted CSAT to 80% by automating support with Ada, achieving 357% ROI and redefining CX careers.

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Ecommerce
Indigo

Indigo

With Ada, Indigo has created a customer interface that is fully branded and displayed within their ecommerce site, establishing ownership of the delivery experience and ensuring customers can connect with Indigo representatives if they have questions.

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