SaaS
Neo Financial
By integrating automation into its service model, Neo reduced response times by 5X, cut inquiries by 50%, and shifted from an 80% voice-heavy model to a more balanced 50/50 split between chat and voice.
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We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.
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SaaS
Checkr
Facing rapid growth and complex support needs, Checkr partnered with Ada to scale efficiently while delivering high-quality service.
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Life360
To maintain efficiency and service excellence, Life360 turned to Ada’s industry-leading AI customer service platform and introduced Vida, their AI agent, to revolutionize their support operations.
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Trust & Will
Trust & Will wanted to extend the same blend of simplicity and empathy to their customer service. Enter an AI agent created on ada.
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monday.com
Tal Gulst, Bot Manager at monday.com, integrated a generative AI agent into their workflow with ada's AI customer service platform and has not looked back.
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Grab
Grab's automated Facebook Messenger experience powered by ada has become the preferred service option for its large customer base across Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam.
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