Product Update

Introducing Ada Computer

Your AI agent can now use your business systems to complete the customer's task, not just answer the question. Ada Computer gives your AI agent API, Code and MCP tools to act under your controls.

Discover Ada Computer

The Blog

Jérôme Solis

Senior Product Manager

AI strategy & transformation Apr 11, 2023 · 9 min read

knowledge base best practices for generative AI

Best practices for knowledge management to make the most out of generative AI for CX automation while ensuring it remains relevant, accurate, and safe.

AI strategy & transformation Oct 12, 2022 · 10 min read

multilingual AI: an ensemble approach

Building multilingual conversational AI is a challenging top priority for brands today. But limitations can be avoided by adopting an ensemble approach.