Events
Learn from real ACX use cases & engage live with our experts
On-demand
Missed one of our webinars? Don’t worry, we’ve got you covered
From returned to reordered: See how agentic AI converts retail returns into new revenue, end to end
Watch it happen live in the Ada platform: one shopper conversation, from refund request to new revenue generated.
From pilot to proven: Inside Philippine Airlines' agentic CX program
See how Philippine Airlines' Ada-powered AI agent handles 140K+ conversations a month, plus a live demo of a cancelled flight resolved on messaging.
From cancelled to confirmed: See how agentic AI handles airline travel disruptions, end to end
In this virtual session you'll learn how airlines use Ada's agentic AI platform to handle disruption at scale.
New research on AI for CX: What consumers want, what enterprises prioritize and where the gap is growing
Based on Ada's 2026 global survey, this session explores how AI-powered CX expectations are evolving and how organizations are navigating a maturing category
On the line: How enterprises make voice AI agents work at scale
Voice is CX's hardest channel. Leaders from Branch and Ancestry share how enterprises are deploying AI-powered voice that delivers real business impact
Product Town Hall Spring 2026
Get a first look at Ada's latest product updates. Whether you're optimizing your setup or scaling your Ada ACX program, walk away with practical next steps