Data shows that when you customize your chatbot to your brand and give your bot a persona, you can increase customer engagement and reach a wider audience.
We sat down with Ada’s Chief Product Officer, Mike Gozzo, to get a deeper look at how a successful product is built to succeed in a crowded marketplace.
In the very near future, every company will be an AI company. Ada Interact told this story of a new era — one where CX drives business, and AI drives CX.
