We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.
Combining visionary leadership with Ada’s ACX platform, IPSY increased both CSAT and Automated Resolution rate, driving a 943% ROI on their generative AI investment and leading the company’s first successful AI implementation.
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Simba Sleep unlocked £600K+ in monthly revenue and scaled global CX using their AI agent.
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Loop cut ticket backlogs and boosted CSAT to 80% by automating support with Ada—achieving 357% ROI and redefining CX careers.
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With ada, Indigo has created a customer interface that is fully branded and displayed within their eCommerce site environment – establishing ownership of the delivery experience and ensuring that customers are able to connect with Indigo representatives if they have questions.
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