2-part Virtual Event

The omnichannel super agent: Creating a consistent ACX experience

Discover how ACX innovators at BlackHawk Network, eSky, Endy, Primal Health, and Ancestry are delivering personalized, connected customer service across voice, chat, email, social, and more.

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Ada Support

customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

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Property & Casualty Insurance
Neptune Flood

Neptune Flood

With Ada empowering customers to self-serve around the clock, the customer success team has more time to manage more complex tasks. Neptune Flood was able to reduce the cost per ticket by 78%, a significant savings that will compound over time.

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