Product Update

Introducing Ada Computer

Your AI agent can now use your business systems to complete the customer's task, not just answer the question. Ada Computer gives your AI agent API, Code and MCP tools to act under your controls.

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Evals

Unified Reasoning Engine™ evaluation science
Unified Reasoning Engine™ evaluation science

Ada's modular reasoning architecture was replaced with dual reasoning with a re-base eval harness and Legitimacy Classifier. Adversarial pass rate: 88% to 97%.

Delta evaluation: Production replay pipeline
Delta evaluation: Production replay pipeline

DE replays production conversations through modified prompts & models, using an LLM-as-judge. Verdicts aggregate into win-rate metrics; traces into themes.